Hero InfoPass Mieter V01

InfoPass for tenants

Proof of financial status for tenants!

Present a KSV1870 InfoPass to your future landlord early on to prove that you are solvent. The landlord will commend you for it and the InfoPass will provide a sense of security in the landlord-tenant relationship right from the start.

This document provides objective information about your financial reliability and can be ordered easily and conveniently online.

InfoPass Siegel

The InfoPass for tenants is

  • a summary overview of your financial reliability.
  • a sound piece of evidence that can be used by any potential landlord as legitimate proof of your trustworthiness.
  • a point of reference for greater security in the tenant-landlord relationship.
  • conveniently ordered and obtained online.

The InfoPass for tenants is available at only EUR 35.90 (incl. VAT). Within 2 working days, you will be sent an email containing a link to download the InfoPass.

Order now!

Being prepared goes a long way with landlords

On the one hand, landlords want to make informed financial decisions. On the other, tenants want to make a good, reliable impression. Because when an apartment becomes available, there is usually more than one interested party. This is where the InfoPass may come in handy. You get to inspire confidence by providing objective information and give the landlord that sense of security they are looking for. 

The InfoPass for tenants provides the information the landlord needs to take a decision.

Would you be interested in having a detailed overview of your credit records at KSV1870? Then order an Credit report acc. to art 15 GDPR  for ease of reference.

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Order an InfoPass

This is how to obtain your InfoPass online!


Select InfoPass for tenants or InfoPass for authorities.


Follow the online order process step by step.


You will be sent an email with a link to download the InfoPass pdf file.


You will need:

  • a valid email address – for the purpose of ensuring two-way communication with you.
  • an SMS-enabled mobile telephone – works only with an Austrian mobile telephone number.
  • a valid picture ID – passport, personal ID or driving license (credit card size).
  • a current confirmation of registration (not required when ordering an InfoPass for tenants).
  • one of the following payment methods – credit card, PayPal, eps, giropay or Paysafecard.

Frequently asked questions about the InfoPass for tenants

The InfoPass for tenants allows you to prove your financial reliability and gives you something to present to landlords when looking for an apartment. It contains the necessary information without providing any details about your financial situation.

No, such details are not included.

Anyone who is interested can order an InfoPass online. You will need to provide a scan of your passport/personal ID as a means of identification. In addition, you will need a mobile phone with an Austrian phone number, a valid email address and one of the following payment methods: Visa, MasterCard, Diners Club, American Express, PayPal, eps, giropay or Paysafecard.

The InfoPass for tenants is available at EUR 35.90 (incl. 20% VAT). Within 2 working days, you will be sent an email containing a link to download the InfoPass.

Alongside personal details and addresses, the InfoPass also includes the following categories of information: insolvency information, any payment issues, commercial positions and compliance information. In addition, the report indicates the likelihood of insolvency and reveals whether KSV1870 has any pertinent records/indications from banks or leasing institutions.

The following records/indications may be included:

  • No information is available. 
  • The subject's banking affairs are in good order. 
  • Information on issues is available.

From public databases, from the databases run by KSV1870 and from Dow Jones (compliance).

If you have any questions or you find that the presentation is unclear or incomplete, please call us or send us the relevant documents. We will be happy to review the information and, if need be, update your data. If you have any questions, please contact our ServiceCenter on 050 1870-1101 or by email at ksv.sa@ksv.at.

The date of issue is indicated on the document. Ultimately, it is for the landlord to decide whether they will accept an InfoPass that is older. KSV1870 recommends that the document you submit is as up-to-date as possible.

Perhaps the date of issue lies too far back, and the landlord is afraid that changes may have occurred.

The landlord may use the information only for the originally intended purpose. On account of data protection requirements, the landlord is prohibited from disclosing the data to any third party.

No, the InfoPass is issued only to you personally and cannot be obtained through others. By carefully verifying the identity of the subject and using selected types of delivery, KSV1870 ensures that the legal requirements are observed and privacy rights are protected.